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Our Staff

Our staff is comprised of dedicated and licensed professionals with the experience to answer all your questions regarding our services. Please feel free to contact any of our staff members at any time.

DR. ADAM COOPER

DR. ADAM COOPER

Psy. D. Grief Counseling/MA Pastoral Counseling/Dir of Grief Mgmt/Celebrant

Adam Cooper is Director of Grief Management, a joint outreach of Caldwell & Cowan Funeral Home and Lawnwood Memorial Park. He and his wife, Angie, have two daughters, Lenzie and Samantha.

Adam received his Doctor of Psycology Degree in Grief Counseling from Breyer State University in June of 2015, and his Masters Degree in Pastoral Counseling from Liberty University in Lynchburg, Virginia, in May of 2012. He is a Certified Celebrant through the InSight Institute, as well as a Grief Management Specialist through the American Grief Academy.

As Director of Grief Management, Adam oversees and facilitates Support Groups, and the Caldwell & Cowan grief program. Our Grief Management Programs meet at 3134 Floyd Street, where evening Support Groups twice monthly.

Our Grief Library, located at our Access Road location is open to the public daily from 9 am until 4 pm. Please contact the Grief Management Center for assistance or information at any time.


ANGIE COOPER

ANGIE COOPER

Accounts Receivable and Grief Support Group Facilitator

Angie Cooper has been a member of the Caldwell & Cowan family for many years, and currently works with Accounts Receivable and Billing. She also serves as a Grief Facilitator at the Caldwell & Cowan Grief Management Center on Floyd Street. She was previously office manager and family service counselor with Lawnwood Memorial Park. Angie and her husband, Adam, have been married since 1999, and have two beautiful daughters, Lenzie and Samantha.

"Through my own grief over the sudden death of my mother due to a brain aneurysm in 2008, I began working with other grievers in trying to help them through the tough times in their lives. I facilitate grief groups at the Grief Management Center and pray that the love I show for others brings glory to God."


KARI CHILDS WILLIS

KARI CHILDS WILLIS

Certified Preplanning Consultant and Office Manager

Kari Childs Willis is Office Manager and Certified Preplanning Consultant for Caldwell & Cowan Funeral Home. In 2016, she completed the National Funeral Directors Association's Certified Preplanning Consultant program, which is considered the standard of excellence in funeral service for individuals who help families plan funerals in advance. She is a native resident of Newton County, and has been part of the Caldwell & Cowan family since 2008. Kari is committed to providing ethical and caring advance planning services to all families. She and her husband, Scott, along with their four children, Brooke, Hanna, Anslee and Cooper, and their Goldendoodles, Joy and Holli, live in downtown Covington.

"It is my goal to treat every family with the dignity and respect they deserve. Together, we will create a meaningful service you deserve."


JERRY GUY

JERRY GUY

Preneed Sales Consultant

Jerry is a longtime resident of Henry County. He currently resides in Stockbridge, Georgia with his wife Cindy and two daughters. Jerry began his career in funeral service at his family’s firm in Birmingham, Alabama in 1976. He has been a licensed funeral director for 37 years and specializes in helping families pre-plan. Having personally served thousands of families in his career, he truly feels helping families plan ahead is one of the greatest services a funeral director can provide.


SCOTT ELLIS, CFSP

SCOTT ELLIS, CFSP

Licensed Funeral Director and Embalmer

Scott Ellis, Licensed Funeral Director and Embalmer, Certified Funeral Service Practitioner (CFSP) and Certified Crematory Operator, has been a part of the Caldwell & Cowan family since 2007. A 2010 graduate of Gupton-Jones College of Funeral Service, he served as Vice President of the Pi Sigma Eta fraternity, and was awarded the distinguished Bill Pierce Award, given to one who demonstrates their exemplary professionalism and above and beyond efforts to funeral service. He continues to work with the College, serving as a member of the Advisory Board. Following graduation, Scott completed the National Funeral Directors Association's Certified Preplanning Consultant program, which recognizes qualified, knowledgeable individuals who are committed to provide ethical and caring advance planning services for all families. Scott is now on the Executive Board of the Georgia Funeral Director's Association.


Scott is a lifelong resident of Newton County. He and his wife, Ronda, have been happily married for over 38 years. Their daughter and son-in-law, Erin and Mark Still, and their four beautiful grandchildren, are their pride and joy. Scott and Ronda enjoy going camping and love spending time with their family members, who mean the most to them.

Scott's goal in funeral service is to treat every family with the compassion and respect they deserve when they need it most. Having completed all required coursework to obtain his Certified Funeral Service Practitioner(CFSP) designation indicates that he goes above and beyond to serve every family as if they were his own.


CHRISTINE BANKS, CFSP

CHRISTINE BANKS, CFSP

Licensed Funeral Director and Embalmer

Christine Banks joined the Caldwell & Cowan family in January of 2015. A longtime resident of Atlanta, and a 2007 graduate of Gupton-Jones College of Funeral Service, she is a Licensed Funeral Director and Embalmer and Certified Crematory Operator. Prior to joining Caldwell & Cowan, Christine worked in the Atlanta area, completing her apprenticeship and going on to become an embalming supervisor. Over the years she has worked closely with many students undergoing the clinical program training at Gupton-Jones College.

Christine has earned her CFSP (Certified Funeral Service Practitioner) designation which distinguishes her as an individual with a commitment to raise and improve the professional standards of the funeral service practice, while committing to pursue lifelong learning. In 2016, Christine became the first woman, in Georgia, to complete the Fountain National Academy's Embalming and Post Mortem Reconstructive Surgery Seminars. A reconstruction specialist is skilled in specialized embalming and surgical techniques used in reconstructive procedures in cases of severe traumatic injuries suffered at death.

Christine takes great pride in her work and is thankful to have the ability to help members of the community when they are in a time of need.


CATHERINE PARNELL AND LARRY PARNELL

CATHERINE PARNELL AND LARRY PARNELL

Case Processor/Grief Facilitator - Funeral Service Assistant

After retiring from Newton Medical Center, Catherine and Larry Parnell began their new careers at Caldwell & Cowan. In addition to day-to-day office responsibilities as Administrative Assistant, Catherine processes death certificates and maintains communication with families. Larry works as a Funeral Service Assistant and serves as Fleet Manager. Parents of three and grandparents of seven, they were high school sweethearts and have been happily married since 1960. Larry and Catherine live in Mansfield, and thoroughly enjoy life in the country! They say the most fulfilling of their job responsibilities is meeting the families served by Caldwell & Cowan at their point of need.


CATHY BURGOYNE

CATHY BURGOYNE

Receptionist

Cathy Burgoyne has been a member of the Caldwell & Cowan Family since January of 2014. She is a Covington native, and is an active and longtime member of First United Methodist Church. Cathy and Lexi, her beautiful, energetic daughter, live in town with their two fur babies, Pooh and Holly. As Receptionist, she is one of the first people you meet when you come into the Funeral Home, and her wish is to make every family feel welcomed while in our care. She enjoys spending time with her family and friends, cooking and listening to music.


CRYSTAL MILLIGAN

CRYSTAL MILLIGAN

Lawnwood Memorial Park Administrative Assistant

Crystal L. Milligan is Administrative Assistant for Lawnwood Memorial Park. She has been employed with Lawnwood since July of 2004, and is available to assist families with both Preneed and At Need sales and services. Crystal is a native of Covington, and is married to Steve Milligan, who has been employed with Lawnwood since 1997. She is a Volunteer Firefighter and Emergency Medical Responder, and volunteers with the Central Georgia Chapter of the Red Cross/Jasper County. Crystal has two children, Nichole and Michael.


BILLY CRAWFORD,

BILLY CRAWFORD,

Lawnwood Memorial Park General Manager

Billy Crawford joined the Lawnwood Memorial Park family in September of 2013, after 19 years of employment with Newton County Government. He is a 1985 graduate of Newton County High School, and a 1988 graduate of DeKalb College, where he studied Business. Billy is an active and longtime member of Julia A Porter United Methodist Church, where he has served in many areas. A compassionate advocate for children, he has served as Children's Director alongside his wife, Lila, for more than 25 years. Billy and his family reside in Oxford.


JAMES R. POSEY

JAMES R. POSEY

Licensed Funeral Director and Embalmer

James Posey is a Licensed Funeral Director and Embalmer and Certified Crematory Operator, and has been a member of the Caldwell & Cowan Family since September of 2016. A Newton County resident, he is a native of Aiken, South Carolina, and began his career in the funeral profession at the age of 17, working for a funeral home in his hometown while still in high school. In 2012, He moved to the metro-Atlanta area to further his education. James is a graduate of the 2014 Spring Class of Gupton-Jones College of Funeral Service, where he served as Vice-President of his class. After graduation, he was employed by an area funeral home before joining Caldwell & Cowan. James holds Funeral Director and Embalmer licensure in both Georgia and South Carolina.

James and his wife, Grace, currently reside in Porterdale, and are members of Covington First United Methodist Church.


CARLO OTALORA

CARLO OTALORA

Licensed Funeral Director and Embalmer

Carlo Otalora joined the Caldwell & Cowan family in January of 2017. Born and raised in Miami, Florida, he is a 2015 graduate of Miami Dade College School of Funeral Services. Carlo moved to Atlanta in 2016, and worked in the Atlanta area before coming to Caldwell & Cowan. Fluent in Spanish, Carlo is currently working as a Funeral Director and Embalmer and Certified Crematory Operator.


BEN REYNOLDS

BEN REYNOLDS

Licensed Funeral Director and Embalmer

Ben Reynolds has been a part of the Caldwell & Cowan Family for several years, starting out as a Funeral Service Assistant, and now serving as a Funeral Director and Embalmer and Certified Crematory Operator. Ben is a graduate of Gupton-Jones College of Funeral Service. He is a resident of Covington, attends East Newton Baptist Church, and assists with the Youth Group there.


CHRIS SOCHA

CHRIS SOCHA

Case Processor

Chris Socha joined the Caldwell & Cowan Family in 2016, and works as a Case Processor. A graduate of the Athens Tech Cosmetology Program, she has an extensive background working in customer service. Chris is a longtime resident of Covington, and has two amazing daughters, Delaney and Emma.


CJ PUCKO

CJ PUCKO

Licensed Funeral Director and Embalmer

CJ is a native of McDonough, where he was raised, and is a graduate of Henry County High School. He started his career in funeral service in 1996, and is a 2000 graduate of Gupton-Jones College of Funeral Service. CJ received his Georgia Funderal Director and Embalmer licenses in 2001, and is licensed in the states of Georgia and Mississippi. He is a licensed insurance agent, and has been a Certified Crematory Operator since 2004. CJ and his wife, Rachel, moved to Covington in 2004, and have raised their three sons in this community. He enjoys the benefits of serving families in a family owned and operated business, and looks forward to continuing to provide the highest level of service to the families of Covington and the surrounding communities as a part of the Caldwell & Cowan Family.


RAY AMERSON

RAY AMERSON

Funeral Service Assistant

Ray Amerson has been a Newton County resident for over 70 years. He is a graduate of Newton County High School, and a Veteran of the U.S. Air Force. Married for 30 years to his wife, Norma, they have four children and four grandchildren. A musician, Ray has played music all over the Southeast, as well as abroad during his military service. Ray and Norma are involved in the church food ministry at their church, Harvest Baptist in Covington, and Ray plays piano for services. As a Veteran himself, Ray is honored to help fellow Veterans as a volunteer with Disabled American Veterans, driving them to and from appointments at the VA Clinic in Decatur.

After working for more than 40 years, Ray has enjoyed retirement since 2010, and now has time to enjoy the things he loves and spend more time with family and friends. As a Funeral Service Assistant with the Caldwell & Cowan family, Ray assists on funeral services and at visitations. He feels it is a blessing to be able to offer comfort to families in their time of need, and says the Lord has been so good over the years, he could never thank Him enough.


LORI SMITH

LORI SMITH

Case Processor

Lori Smith joined the Caldwell & Cowan Family in 2018, as a Case Processor, with several years experience in customer service. She loves helping others and providing support and encouragement to those in need. Lori is a lifelong resident of Covington, and enjoys kayaking, traveling to the beach and mountains and spending time with her family and friends.


DENNIS HOOTEN

DENNIS HOOTEN

Funeral Service Assistant

Dennis Hooten is a lifelong resident of Newton County. He is a graduate of Newton County High School and a Veteran of the U.S. Army. Married for 51 years to his wife, Judy, they have two children and six grandchildren. Dennis and Judy are active, lifelong members of the First Presbyterian Church of Covington and are involved in the church's Family Promise and Food Bank ministries. Dennis is a member of the American Legion's Post 32 and participates in their monthly activities.

After selling cars at Hooten Motor Sales for almost 40 years, Dennis enjoyed a brief retirement traveling with his wife. Returning to work as a Funeral Service Assistant, in 2018, has allowed Dennis to reconnect with many old friends and former customers.


PAT LAZENBY

PAT LAZENBY

Floyd Street and Bereavement Center

Pat Lazenby has been a part of the Caldwell & Cowan family for over 10 years. She is a lifelong resident of Covington, and a member of Harvest Baptist Church, where she teaches an AWANA class, and volunteers with Faith Works Ministry.

Pat works at the Caldwell & Cowan Floyd Street Office and Bereavement Center, and has served as both a visitation worker and Grief Companion.



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