Our Valued Staff

We have years of experience caring for families, from all walks of life. Each family comes to us because they know we are leaders in our profession, dedicated to excellence in service, and have the highest integrity.

  • Dr. Adam  Cooper

    Dr. Adam Cooper, MA Pastoral Counseling/Dir of Grief Mgmt/Celebrant

    Adam Cooper is Director of Grief Management, a joint outreach of Caldwell & Cowan Funeral Home and Lawnwood Memorial Park. He and his wife, Angie, have two daughters, Lenzie and Samantha.

    Adam received his Masters Degree in Pastoral Counseling from Liberty University in Lynchburg, Virginia, in May of 2012. He is a Certified Celebrant through the InSight Institute, as well as a Grief Management Specialist through the American Grief Academy.

    As Director of Grief Management, Adam oversees and facilitates Support Groups, maintains the Caldwell & Cowan grief website, lifechangesaftercare.org., and works with Jovie, a Grief Therapy Dog. Our Grief Management Center is located at 3134 Floyd Street, where daytime and evening Support Groups meet every Thursday. The Grief Library in the Center is open to the public daily from 9 am until 4 pm. Please contact the Grief Management Center for assistance or information at any time.

  • Angie Cooper

    Angie Cooper, Accounts Receivable and Grief Support Group Facilitator

    Angie Cooper has been a member of the Caldwell & Cowan family for many years, and currently works with Accounts Receivable and Billing. She also serves as a Grief Facilitator at the Caldwell & Cowan Grief Management Center on Floyd Street. She was previously office manager and family service counselor with Lawnwood Memorial Park. Angie and her husband, Adam, have been married since 1999, and have two beautiful daughters, Lenzie and Samantha.

    "Through my own grief over the sudden death of my mother due to a brain aneurysm in 2008, I began working with other grievers in trying to help them through the tough times in their lives. I facilitate grief groups at the Grief Management Center and pray that the love I show for others brings glory to God."

  • Kari Childs Willis

    Kari Childs Willis, Certified Preplanning Consultant and Office Manager

    Kari Childs Willis is Office Manager and Certified Preplanning Consultant for Caldwell & Cowan Funeral Home. In 2016, she completed the National Funeral Directors Association's Certified Preplanning Consultant program, which is considered the standard of excellence in funeral service for individuals who help families plan funerals in advance. She is a native resident of Newton County, and has been part of the Caldwell & Cowan family since 2008. Kari is committed to providing ethical and caring advance planning services to all families. She and her husband, Scott, along with their four children, Brooke, Hanna, Anslee and Cooper, and their Goldendoodles, Joy and Holli, live in downtown Covington.

    "It is my goal to treat every family with the dignity and respect they deserve. Together, we will create a meaningful service you deserve."

  • Jerry Guy

    Jerry Guy, Preneed Sales Consultant

    Jerry is a longtime resident of Henry County. He currently resides in Stockbridge, Georgia with his wife Cindy and two daughters. Jerry began his career in funeral service at his family’s firm in Birmingham, Alabama in 1976. He has been a licensed funeral director for 37 years and specializes in helping families pre-plan. Having personally served thousands of families in his career, he truly feels helping families plan ahead is one of the greatest services a funeral director can provide.

  • Scott  Ellis CFSP

    Scott Ellis CFSP, Licensed Funeral Director and Embalmer

    Scott Ellis, Licensed Funeral Director and Embalmer and Certified Funeral Services Provider (CSFP), has been a part of the Caldwell & Cowan family since 2007. A 2010 graduate of Gupton-Jones College of Funeral Service, he served as Vice President of the Pi Sigma Eta fraternity, and was awarded the distinguished Bill Pierce Award, given to one who demonstrates their exemplary professionalism and above and beyond efforts to funeral service. He continues to work with the College, serving as a member of the Advisory Board. Following graduation, Scott completed the National Funeral Directors Association's Certified Preplanning Consultant program, which recognizes qualified, knowledgeable individuals who are committed to provide ethical and caring advance planning services for all families.

    Scott is a lifelong resident of Newton County. He and his wife, Ronda, have been happily married for over 35 years. Their daughter and son-in-law, Erin and Mark Still, and their four beautiful grandchildren, are their pride and joy. Scott and Ronda enjoy going camping and love spending time with their family members, who mean the most to them.

    Scott's goal in funeral service is to treat every family with the compassion and respect they deserve when they need it most. Recently he completed all required coursework to obtain his Certified Funeral Services Professional (CFSP) designation indicating that he goes above and beyond to serve every family as if they were his own.

  • Christine Banks

    Christine Banks, Licensed Funeral Director and Embalmer

    Christine Banks joined the Caldwell & Cowan family in January of 2015. A longtime resident of Atlanta, and a 2007 graduate of Gupton-Jones College of Funeral Service, she is a Licensed Funeral Director and Embalmer. Prior to joining Caldwell & Cowan, Christine worked in the Atlanta area, completing her apprenticeship and going on to become an embalming supervisor. Over the years she has worked closely with many students undergoing the clinical program training at Gupton-Jones College.

    Christine has earned her CFSP (Certified Funeral Service Professional) designation which distinguishes her as an individual with a commitment to raise and improve the professional standards of the funeral service practice, while committing to pursue lifelong learning. In 2016, Christine became the first woman, in Georgia, to complete the Fountain National Academy's Embalming and Post Mortem Reconstructive Surgery Seminars. A reconstruction specialist is skilled in specialized embalming and surgical techniques used in reconstructive procedures in cases of severe traumatic injuries suffered at death.

    Christine takes great pride in her work and is thankful to have the ability to help members of the community when they are in a time of need.

  • Pat  Lazenby

    Pat Lazenby, Floyd Street and Bereavement Center

    Pat Lazenby has been a part of the Caldwell & Cowan family for over 10 years. She is a lifelong resident of Covington, and a member of Harvest Baptist Church, where she teaches an AWANA class, and volunteers with Faith Works Ministry.

    Pat works at the Caldwell & Cowan Floyd Street Office and Bereavement Center, and has served as both a visitation worker and Grief Companion.

  • Catherine Parnell and Larry  Parnell

    Catherine Parnell and Larry Parnell, Case Processor/Grief Facilitator - Funeral Service Assistant

    After retiring from Newton Medical Center, Catherine and Larry Parnell began their new careers at Caldwell & Cowan, where Catherine works as a Case Processor and Grief Support Facilitator, and Larry works as a Funeral Service Assistant. Parents of three and grandparents of six, they were high school sweethearts and have been happily married since 1960. Catherine and Larry live in Mansfield and are members of Mansfield Baptist Church. They say the most fulfilling of their job responsibilities is meeting the families served by Caldwell & Cowan at their point of need.

  • Cathy Burgoyne

    Cathy Burgoyne, Receptionist

    Cathy Burgoyne has been a member of the Caldwell & Cowan family since January of 2014. As Receptionist, she is one of the first people you meet when you come into the Funeral Home. Cathy is a Covington native, and is an active and longtime member of First United Methodist Church. A very involved community volunteer, she works with local food banks, Rainbow Community Shelter, Meals on Wheels, and Come to the Table, an outreach of First Methodist.

  • Crystal Milligan

    Crystal Milligan, Lawnwood Memorial Park Administrative Assistant

    Crystal L. Milligan is Administrative Assistant for Lawnwood Memorial Park. She has been employed with Lawnwood since July of 2004, and is available to assist families with both Preneed and At Need sales and services. Crystal is a native of Covington, and is married to Steve Milligan, who has been employed with Lawnwood since 1997. She is a Volunteer Firefighter and Emergency Medical Responder, and volunteers with the Central Georgia Chapter of the Red Cross/Jasper County. Crystal has two children, Nichole and Michael.

  • Billy Crawford

    Billy Crawford, Lawnwood Memorial Park General Manager

    Billy Crawford joined the Lawnwood Memorial Park family in September of 2013, after 19 years of employment with Newton County Government. He is a 1985 graduate of Newton County High School, and a 1988 graduate of DeKalb College, where he studied Business. Billy is an active and longtime member of Julia A Porter United Methodist Church, where he has served in many areas. A compassionate advocate for children, he has served as Children's Director alongside his wife, Lila, for more than 25 years. Billy and his family reside in Oxford.

  • James R. Posey

    James R. Posey, Licensed Funeral Director and Embalmer

    James Posey is a Licensed Funeral Director and Embalmer, and has been a member of the Caldwell & Cowan family since September of 2016. A Newton County resident, he is a native of Aiken, South Carolina, and began his career in the funeral profession at the age of 17, working for a funeral home in his hometown while still in high school. In 2012, He moved to the metro-Atlanta area to further his education. James is a graduate of the 2014 Spring Class of Gupton-Jones College of Funeral Service, where he served as Vice-President of his class. After graduation, he was employed by an area funeral home before joining Caldwell & Cowan. James holds Funeral Director and Embalmer licensure in both Georgia and South Carolina.

    James and his wife, Grace, currently reside in Porterdale, and are members of Covington First United Methodist Church.

  • Giancarlo Otalora

    Giancarlo Otalora, Licensed Funeral Director and Embalmer

    Carlo Otalora joined the Caldwell & Cowan family in January of 2017. Born and raised in Miami, Florida, he is a 2015 graduate of Miami Dade College School of Funeral Services. Carlo moved to Atlanta in 2016, and worked in the Atlanta area before coming to Caldwell & Cowan. Fluent in Spanish, Carlo is currently working as a Funeral Director and Embalmer.

  • Ben Reynolds

    Ben Reynolds, Licensed Funeral Director and Embalmer

    Ben Reynolds has been a part of the Caldwell & Cowan family for several years, starting out as a Funeral Service Assistant, and now serving as a Funeral Director. As a member of the Caldwell & Cowan removal team, Ben will often be the first person from the funeral home to meet a family. Ben is a graduate of Gupton-Jones College of Funeral Service. He is a resident of Covington, attends East Newton Baptist Church, and assists with the Youth Group there.

  • Chris Socha

    Chris Socha, Case Processor

    Chris Socha joined the Caldwell & Cowan Family in 2017, and works as a Case Processor. A graduate of the Athens Tech Cosmetology Program, she has an extensive background working in customer service. Chris is a longtime resident of Covington, and has two amazing daughters, Delaney and Emma.

  • CJ Pucko

    CJ Pucko, Licensed Funeral Director and Embalmer

    CJ is a native of McDonough, where he was raised, and is a graduate of Henry County High School. He started his career in funeral service in 1996, and is a 2000 graduate of Gupton-Jones College of Funeral Service. CJ received his Georgia Funderal Director and Embalmer licenses in 2001, and is licensed in the states of Georgia and Mississippi. He is a licensed insurance agent, and has been a Certified Crematory Operator since 2004. CJ and his wife, Rachel, moved to Covington in 2004, and have raised their three sons in this community. He enjoys the benefits of serving families in a family owned and operated business, and looks forward to continuing to provide the highest level of service to the families of Covington and the surrounding communities as a part of the Caldwell & Cowan family.

  • Ray Amerson

    Ray Amerson, Funeral Service Assistant

    Ray Amerson has been a Newton County resident for over 70 years. He is a graduate of Newton County High School, and a Veteran of the U.S. Air Force. Married for 30 years to his wife, Norma, they have four children and four grandchildren. A musician, Ray has played music all over the Southeast, as well as abroad during his military service. Ray and Norma are involved in the church food ministry at their church, Harvest Baptist in Covington, and Ray plays piano for services. As a Veteran himself, Ray is honored to help fellow Veterans as a volunteer with Disabled American Veterans, driving them to and from appointments at the VA Clinic in Decatur.

    After working for more than 40 years, Ray has enjoyed retirement since 2010, and now has time to enjoy the things he loves and spend more time with family and friends. As a Funeral Service Assistant with the Caldwell & Cowan family, Ray assists on funeral services and at visitations. He feels it is a blessing to be able to offer comfort to families in their time of need, and says the Lord has been so good over the years, he could never thank Him enough.