Staff

Meet our valued staff members. 

Adam  Cooper

Adam Cooper, MA Pastoral Counseling/Dir of Grief Mgmt/Celebrant

Adam Cooper is Director of Grief Management, a joint outreach of Caldwell & Cowan Funeral Home and Lawnwood Memorial Park. He and his wife, Angie, have two daughters, Lenzie and Samantha.

Adam received his Masters Degree in Pastoral Counseling from Liberty University in Lynchburg, Virginia, in May of 2012. He is a Certified Celebrant through the InSight Institute, as well as a Grief Management Specialist through the American Grief Academy.

As Director of Grief Management, Adam oversees and facilitates Support Groups, maintains the Caldwell & Cowan grief website, lifechangesaftercare.org., and works with Jovie, a Grief Therapy Dog. Our Grief Management Center is located at 3134 Floyd Street, where daytime and evening Support Groups meet every Thursday. The Grief Library in the Center is open to the public daily from 9 am until 4 pm. Please contact the Grief Management Center for assistance or information at any time.


Angie Cooper

Angie Cooper, Accounts Receivable and Grief Support Group Facilitator

Angie Cooper has been a member of the Caldwell & Cowan family for many years, and currently works with accounts receivable and billing. She also serves as a Grief Facilitator at the Caldwell & Cowan Grief Management Center on Floyd Street. She was previously office manager and family service counselor with Lawnwood Memorial Park. Angie and her husband, Adam, have been married since 1999, and have two beautiful daughters, Lenzie and Samantha.

"Through my own grief over the sudden death of my mother to a brain aneurysm in 2008, I began working with other grievers in trying to help them through the tough times in their lives. I facilitate grief groups at the Grief Management Center and pray that the love I show for others brings glory to God."


Kari Childs Saunchegraw

Kari Childs Saunchegraw, Office Manager and Certified Preplanning Consultant

Kari Childs Saunchegraw is Office Manager and Certified Preplanning Consultant for Caldwell & Cowan Funeral Home. In 2016, she completed the National Funeral Directors Association's Certified Preplanning Consultant program, which is considered the standard of excellence in funeral service for individuals who help families plan funerals in advance. She is a native resident of Newton County, and has been part of the Caldwell & Cowan family since 2008. Kari is committed to providing ethical and caring advance planning services to all families. She and her two beautiful children, Anslee and Cooper, along with their Goldendoodle, Holli, live in downtown Covington.

"It is my goal to treat every family with the dignity and respect they deserve. Together, we will create a meaningful service you deserve."


Jerry Guy

Jerry Guy, Pre-Need Sales Consultant

Jerry is a longtime resident of Henry County. He currently resides in Stockbridge, Georgia with his wife Cindy and two daughters. Jerry began his career in funeral service at his family’s firm in Birmingham, Alabama in 1976. He has been a licensed funeral director for 37 years and specializes in helping families pre-plan. Having personally served thousands of families in his career, he truly feels helping families plan ahead is one of the greatest services a funeral director can provide.


Scott  Ellis

Scott Ellis, Licensed Funeral Director and Embalmer

Scott Ellis, Licensed Funeral Director and Embalmer, has been a part of the Caldwell & Cowan family since 2007. A 2010 graduate of Gupton-Jones College of Funeral Service, he served as Vice President of the Pi Sigma Eta fraternity, and was awarded the distinguished Bill Pierce Award, given to one who demonstrates their exemplary professionalism and above and beyond efforts to funeral service. He continues to work with the College, serving as a member of the Advisory Board. Following graduation, Scott completed the National Funeral Directors Association's Certified Preplanning Consultant program, which recognizes qualified, knowledgeable individuals who are committed to provide ethical and caring advance planning services for all families.

Scott is a lifelong resident of Newton County. He and his wife, Ronda, have been happily married for over 35 years. Their daughter and son-in-law, Erin and Mark Still, and their four beautiful grandchildren, are their pride and joy. Scott and Ronda enjoy going camping and love spending time with their family members, who mean the most to them.

Scott's goal in funeral service is to treat every family with the compassion and respect they deserve when they need it most.


Christine Banks

Christine Banks, Licensed Funeral Director and Embalmer

Christine Banks joined the Caldwell & Cowan family in January of 2015. A long-time resident of Atlanta, and a 2007 graduate of Gupton-Jones College of Funeral Service, she is a Licensed Funeral Director and Embalmer. Prior to joining Caldwell & Cowan, Christine worked in the Atlanta area, completing her apprenticeship and going on to become an embalming supervisor. Over the years she has worked closely with many students undergoing the clinical program training at Gupton-Jones College.

Christine has earned her CFSP (Certified Funeral Service Professional) designation which distinguishes her as an individual with a commitment to raise and improve the professional standards of the funeral service practice, while committing to pursue lifelong learning. In 2016, Christine became the first woman, in Georgia, to complete the Fountain National Academy's Embalming and Post Mortem Reconstructive Surgery Seminars. A reconstruction specialist is skilled in specialized embalming and surgical techniques used in reconstructive procedures in cases of severe traumatic injuries suffered at death.

Christine takes great pride in her work and is thankful to have the ability to help members of the community when they are in a time of need.


Pat  Lazenby

Pat Lazenby, Grief Companion / Visitation

Pat Lazenby has been a part of the Caldwell & Cowan family for over 10 years. She is a lifelong resident of Covington, and a member of Harvest Baptist Church, where she teaches an AWANA class, and volunteers with Faith Works Ministry.

Pat works at the Caldwell & Cowan Floyd Street Office and Bereavement Center, and has served as both a visitation worker and Grief Companion.


Catherine and Larry Parnell

Catherine and Larry Parnell, Case Processor/Grief Facilitator - Funeral Assistant

After retiring from Newton Medical Center, Catherine and Larry Parnell began their new careers at Caldwell & Cowan, where Catherine works as a Case Processor and Grief Support Facilitator, and Larry works as a Funeral Service Assistant. Parents of three and grandparents of six, they were high school sweethearts and have been happily married since 1960. Catherine and Larry live in Mansfield and are members of Mansfield Baptist Church. They say the most fulfilling of their job responsibilities is meeting the families served by Caldwell & Cowan at their point of need.


Cathy Burgoyne

Cathy Burgoyne, Receptionist

Cathy Burgoyne has been a member of the Caldwell & Cowan family since January of 2014. As Receptionist, she is one of the first people you meet when you come into the Funeral Home. Cathy is a Covington native, and is an active and longtime member of First United Methodist Church. A very involved community volunteer, she works with local food banks, Rainbow Community Shelter, Meals on Wheels, and Come to the Table, an outreach of First Methodist.



Crystal Milligan

Crystal Milligan, Lawnwood Memorial Park Administrative Assistant

Crystal L. Milligan is Administrative Assistant for Lawnwood Memorial Park. She has been employed with Lawnwood since July of 2004, and is available to assist families with both Preneed and At Need sales and services. Crystal is a native of Covington, and is married to Steve Milligan, who has been employed with Lawnwood since 1997. She is a Volunteer Firefighter and Emergency Medical Responder, and volunteers with the Central Georgia Chapter of the Red Cross/Jasper County. Crystal has two children, Nichole and Michael.


Billy Crawford

Billy Crawford, Lawnwood Memorial Park General Manager

Billy Crawford is General Manager of Lawnwood Memorial Park, a position he’s held since September of 2013. Billy came to Lawnwood after 19 years of employment with Newton County Government. He is a 1985 graduate of Newton County High School, and attended Dekalb College from 1986-1988, where he studied Business. Billy is an active and longtime member of Julia A. Porter United Methodist Church in Porterdale, where he has served in many areas. A compassionate advocate for children, he has been Children’s Director at Julia A. Porter for more than 24 years. Billy and his wife Lila have one son, and reside in Oxford.


James R. Posey

James R. Posey, Licensed Funeral Director and Embalmer

James Posey is a Licensed Funeral Director and Embalmer, and has been a member of the Caldwell & Cowan family since September of 2016. A Newton County resident, he is a native of Aiken, South Carolina, and began his career in the funeral profession at the age of 17, working for a funeral home in his hometown while still in high school. In 2012, He moved to the metro-Atlanta area to further his education. James is a graduate of the 2014 Spring Class of Gupton Jones College of Funeral Services, where he served as Vice-President of his class. After graduation, he was employed by an area funeral home before joining Caldwell & Cowan. James holds Funeral Director and Embalmer licensure in both Georgia and South Carolina.

James and his wife, Grace, currently reside in Porterdale, and are members of Covington First United Methodist Church.


Giancarlo Otalora

Giancarlo Otalora, Apprentice Funeral Director

Carlo Otalora joined the Caldwell & Cowan family in January of 2017. Born and raised in Miami, Florida, he is a 2015 graduate of Miami Dade College School of Funeral Services. Carlo moved to Atlanta in 2016, and worked in the Atlanta area before coming to Caldwell & Cowan. Fluent in Spanish, Carlo is currently serving his Apprenticeship and working toward his Funeral Director and Embalmer licensure.


Ben Reynolds

Ben Reynolds, Funeral Service Student and Apprentice

Ben Reynolds has been a part of the Caldwell & Cowan family for several years, starting out as a Funeral Service Assistant, and now serving as an Apprentice Funeral Director. As a member of the Caldwell & Cowan removal team, Ben will often be the first person from the funeral home to meet a family. He has been a Covington resident for six years, and is currently attending Gupton Jones College of Funeral Service, where he's working toward becoming a licensed Funeral Director and Embalmer. Ben attends East Newton Baptist Church, and assists with the Youth Group there.


Chris Socha

Chris Socha, Case Processor

Chris Socha joined the Caldwell & Cowan Family in 2017, and works as a Case Processor. A graduate of the Athens Tech Cosmetology Program, she has an extensive background working in customer service. Chris is a longtime resident of Covington, and has two amazing daughters, Delaney and Emma.